Shipping, Returns & Exchanges


All orders ship from our Sacramento, California studio via USPS with tracking & shipping confirmation. Standard shipping (5-9 business days) within the US is $4.99, more or less based on weight, or FREE for all orders over $50+. Need something faster? Priority shipping (2-4 business days) is available for $9.43. 

Please note that shipping estimates do not include production time, which is typically 1-2 business days. 

We currently offer international shipping to Canada for flat rate fee of $14.99. Apologies to our other international friends! We’re working on expanding our international shipping options. Please note, USPS only tracks up until the parcel is transferred to the postal service in your country.

Import duties, taxes, and charges are not included in your order’s total price or shipping cost. Please check with your country’s customs office to see what additional charges you should expect before making your purchase.

International gifts: If you are shipping a gift order outside of the US, please bear in mind that we still have to include the value of the goods on the customs declaration. Being that we are a merchant, we cannot mark packages as a “gift” on the customs form.

Our studio is closed for all U.S. Federal holidays.


We want you to be thrilled with your purchase!

Non-personalized items can be returned for a full refund within 30 days of delivery.

Personalized items can be returned for store-credit only within 3 business days of delivery.

All refunds will be credited back to the original form of payment and may take 3-5 business days to process.

To start a return, please email: Please note: shipping charges will not be refunded.


If you’d like to return a gift you received, please email us the following information: gifter’s name, shipping name & address to

Gift returns will be processed as store credit.


We are currently unable to process exchanges. If you would like to exchange a product, please return the original item for a refund and place a new order.